The standard casters on all Artistica Home upholstered chairs are designed for use on carpeted, porcelain, ceramic or stone surfaces. Most hardwood and vinyl floors have a softer surface which may cause casters to leave tracking marks. In cases where the chairs are used directly on hardwood flooring, engineered flooring or vinyl surfaces, the standard casters should be replaced with hardwood-safe casters.
Noted below is a resource for hardwood-safe casters along with simple instructions for replacing them. These instructions must be followed carefully to avoid damage to the furniture. If you have any questions, please don’t hesitate to contact us at info@artisticahome.com
Service Caster Corporation
800-215-8220
2” Soft Rubber Wheel Furniture Casters
Item # PRE20302ZN-3R-4-SOCKET-4
https://shop.servicecaster.com/Soft-Rubber-Tread-Single-Wheel-Casters-p/pre20302zn-3r-4-socket-4.htm